Warranty Coverage

Every Inscape Modern chair carries the remaining portion of its original manufacturer's warranty, verified by serial number before the chair is listed for sale. We do not offer a separate "store warranty" — we pass through and honour the manufacturer's own terms, which vary by brand:

• Herman Miller (Aeron, Celle, Sayl, Mirra 2): 12-year manufacturer warranty
• Steelcase (Leap V2, Think V2): 3-year manufacturer warranty
• Humanscale, Knoll, Haworth (Freedom, Liberty, Fern): 3-year manufacturer warranty

The exact remaining warranty period for each chair is stated on its product page and confirmed in writing at the time of delivery.

What Is Covered

The warranty covers manufacturing defects that affect the chair's structural integrity or mechanical function under normal residential or commercial use, including:

• Structural defects in the frame, base, or load-bearing components
• Failure of the tilt mechanism, height cylinder, or lock function
• Premature failure of hardware such as armrest pivots, casters, or lumbar adjusters
• Defects in mesh, upholstery stitching, or cushion fill materials

What Is Not Covered

This warranty does not cover damage or deterioration resulting from:

• Normal wear and tear, including fading or minor surface abrasion from everyday use
• Misuse, neglect, or failure to follow care instructions provided at delivery
• Unauthorized modifications or repairs performed by anyone other than Inscape Modern or an authorised service partner
• Damage caused by accidents, spills, excessive moisture, or extreme temperatures

Filing a Warranty Claim

To raise a warranty claim, contact our support team with your order number and a description (and photos, if possible) of the issue. We will confirm the chair's warranty status against the manufacturer's records and arrange inspection, repair, or replacement of the affected part at no cost to you where the claim is valid.

Email InscapeModern@gmail.com or call +91 97040 44242 / 97040 44848 to begin a claim.